--- title: "Meet the team member: Rebecca Rylance" description: In October 2025, Rebecca Rylance joined Miconex on a temporary contract during the busy Christmas period, later joining the team as a full time Growth & Administration Assistant. With a degree in environmental science, significant experience in customer service, and a passion for powering the circular economy, Rebecca told us more about why she made the move to Miconex. image: https://mi-cnx.com/hubfs/Rebecca%20image%202.jpg --- [![MiconexLogo](https://mi-cnx.com/hubfs/MiconexLogo.png)](https://mi-cnx.com) - Gift Cards - [UK Gift Cards](https://mi-cnx.com/uk-gift-cards) - [Ireland Gift Cards](https://mi-cnx.com/ireland-gift-cards) - [Canada Gift Cards](https://mi-cnx.com/canada-gift-cards) - [US Gift Cards](https://mi-cnx.com/usa-gift-cards) - [Scotland Loves Local](https://mi-cnx.com/scotland-loves-local) - [About Us](https://mi-cnx.com/about-miconex) - Case Studies - [UK Client Case Studies](https://mi-cnx.com/casestudies-uk) - [Ireland Client Case Studies](https://mi-cnx.com/casestudies-ireland) - [Canada Client Case Studies](https://mi-cnx.com/casestudies-canada) - [USA Client Case Studies](https://mi-cnx.com/casestudies-usa) - [Latest News](https://mi-cnx.com/news) - [Contact](https://mi-cnx.com/contact-us) - [Resources](https://mi-cnx.com/resources) - [White Paper UK](https://mi-cnx.com/ukwhitepaper) - [White Paper Ireland](https://mi-cnx.com/irelandwhitepaper) - [White Paper Scotland Loves Local](https://mi-cnx.com/scotlandwhitepaper) - [White Paper Canada](https://mi-cnx.com/canadawhitepaper) - [White Paper USA](https://mi-cnx.com/usawhitepaper) Miconex UK # Meet the team member: Rebecca Rylance In October 2025, Rebecca Rylance joined Miconex on a temporary contract during the busy Christmas period, later joining the team as a full time Growth & Administration Assistant. With a degree in environmental science, significant experience in customer service, and a passion for powering the circular economy, Rebecca told us more about why she made the move to Miconex. [Kelly Topping](https://mi-cnx.com/news/author/kelly-topping) Apr 22, 2026 --- “Music has been part of my life from a young age. I started playing my first instrument at 7, going on to do Advanced Highers in subjects including music. Then, I went to Edinburgh College to study classical music, where I played brass and percussion instruments and composed. It was compulsory to be in a choir but I found the performance side tricky. I took the course to HND level and realised that my ideal music job would be writing about music, and as those jobs are quite hard to come by, I thought about other options where I’d have an opportunity to make a difference. “After leaving Edinburgh College, I embarked on an environmental science degree with the Open University. The course was fascinating, covering topics such as ecology, ecosystems and environmental management. With the Open University, you structure your degree yourself and really have to take charge of your learning progress. Then, the pandemic hit, but this had a lesser impact on me than other students because my course was already set up to be entirely online anyway. “It took me 4 years to complete my degree, and during the last two years, I worked part time with Tesco/Capita in customer service. With around 40 calls a day, my focus was quickly and efficiently helping the customer to solve their query. The role gave me lots of confidence in speaking to people over the phone. “I started with Miconex in October 2025 on a temporary contract after a recruiter reached out to me. Miconex’s products power the circular economy and provide tangible support for local businesses, and this really appealed to me. I love that idea that in buying a local Town & City Gift Card or Downtown Gift Card, you’re playing an active role in keeping businesses open, including small independents. “My role at Miconex started off in fulfilment during the busy Christmas period, packing Gift Card orders for consumers and corporate organisations. I really enjoyed being a part of the Miconex team, and was offered a permanent role as Growth & Administration Assistant. My role continues to include fulfilment, but now also involves contacting organisations around a month after they’ve received their order to see how they got on. It’s great because I go through the full cycle of an order. The feedback that we get from organisations is strong, they like the fact that they are supporting local businesses while giving their people ultimate local choice.” [Miconex UK](https://mi-cnx.com/news/tag/miconex-uk) ## Similar posts Miconex UK ### [Meet the team member: Ruaridh Stevenson, IT Technician](https://mi-cnx.com/news/meet-the-team-member-ruaridh-stevenson-it-technician) In September 2025, Ruaridh Stevenson joined Miconex as an IT Technician. We caught up with Ruaridh to hear more about his past experience and his... Kelly Topping Nov 20, 2025 Miconex UK ### [Meet the team member: Poulami Malik Higgins](https://mi-cnx.com/news/meet-the-team-member-poulami-malik-higgins) Joining Miconex in November 2025 as Finance Assistant is Poulami Malik Higgins. With a degree in accounting and finance, and a Master's degree in... Kelly Topping Jan 27, 2026 Articles ### [Team profile- meet Catriona Mackay](https://mi-cnx.com/news/team-profile-meet-client-success-manager-catriona-mackay) Catriona Mackay joined Miconex full time in 2021. Many of you will already know Catriona, or Cat, as she has been working with Miconex in a freelance... Kelly Topping Jan 11, 2022 ### Get notified on the latest Miconex News Be the first to know about new case studies and Miconex news. 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