My gift card has expired but the expiry date on the card states it has a few more years, why is this?

Expiry dates shown on your gift card explanation.

Your gift card has an expiry date shown on the physical card because Mastercard debit cards have to show the expiration of the plastic of the card. However, this is not the expiration of the funds on the card. Funds on the gift card last for 12 months from the date the card is loaded. If your card has expired please contact us on support@mi-cnx.com and we can assist.