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I have sent a digital gift card but the recipient cannot activate it, how do they do this?

Troubleshooting if a digital card will not load to a phone

If the recipient is having trouble activating their digital gift card, please check the following:

  • Are they activating the card via the Gift Card Hub; https://mycards.miconex.io/
    • Please note the Love Local app has been retired & all activations must be carried out via the Gift Card Hub (web address above)
  • Is the activation code in date? Please note the activation code is only valid for 3 months from date of purchase.
  • If the above does not resolve the issue, please contact customer support below: