I have sent a digital gift card but the recipient cannot activate it, how do they do this?
Troubleshooting if a digital card will not load to a phone
If the recipient is having trouble activating their digital gift card, please check the following:
- Are they activating the card via the Gift Card Hub; https://mycards.miconex.io/
- Please note the Love Local app has been retired & all activations must be carried out via the Gift Card Hub (web address above)
- Is the activation code in date? Please note the activation code is only valid for 3 months from date of purchase.
- If the above does not resolve the issue, please contact customer support below: